How do I check on the status of my order?
CLICK HERE and have your email address and order number ready.
How long will it take for my order to ship?
New Faster Shipping as of (May 14, 2015) Orders Are Now shipped within 1-2 Business Days.
How long does it take for my order to arrive?
Domestic orders are shipped via USPS Mail and generally arrive within (2-3 business days) after being shipped. International shipments via USPS First Class International usually take about 5-10 business days.
*(Weather conditions, holidays, or incorrect shipping information can delay shipments)
Why was my order flagged or cancelled?
1. We have sold out of the item you ordered.
2. Our payment processor's fraud detection tool has flagged your payment.
*If you order has been flagged or cancelled you will receive an e-mail notice.
How do I know my order went through?
After your order has been placed you will receive an e-mail confirmation that states what you ordered and the address that it will be shipped to.
I didn't receive a confirmation e-mail, what should I do?
If you haven't received a confirmation e-mail you should: Check your spam box in your e-mail account. If you still haven't received it please contact customer support. TunerCult@gmail.com
How do I know when my order shipped?
You will receive an email notification from USPS with your Delivery confirmation number.
What payment methods are accepted?
Visa, Master Card, American Express, Discover & Paypal.