Order Info

 

 Order Fulfillment

 ** FREE Shipping on ALL Domestic orders over $100

 

Orders typically ship within 3-7 business days!

HOLIDAY SHIPPING NOTICE: Orders may need additional processing times due to post office closure during holidays as well as influx in holiday ordering.  Please allow 3-15 business days for order processing between 12/1/2025 and 01/25/26.

Orders placed Friday-Sunday will begin processing on Tuesday.



Each customer will be provided with a tracking number which updates generally within 2-3 days after the USPS receives package, allowing you to follow the progress of your package.

If for any reason there is a delay or inability to ship your order, you will be contacted via phone or email as soon as possible by one of our representatives.

 

Digital Items

There is no returns or refunds available on digital products. If a digital product has not been received please contact customer service imediately.

Pre-Order Items

Pre-orders are items that are not currently in-stock, but that are expected to be available for purchase at a later date.

Items marked as PRE-ORDER will ship on their specified date, which can be found in the description.

If you submit a pre-order, the item will be reserved for you and mailed out as soon as the item is stocked in our warehouse.

Orders containing a PRE-ORDER item will be shipped complete, other items in this order will be shipped together with the pre-order items at the same time.

We will notify you via email at the time of shipment.
 



 USA SHIPPING: DELIVERY RATES & SERVICES

SERVICE

RATE

DELIVERY TIME

USPS Shipping

$3.95+

2-5 Business Days

 

Package Safety & Liability

All shipped orders become the responsibility of USPS. In the rare event that a package is lost, please contact USPS to resolve any problems you might encounter.  

 

INTERNATIONAL SHIPPING

 INTERNATIONAL SHIPPING: DELIVERY RATES & SERVICES

COUNTRIES

SERVICE

COST

DELIVERY TIME

All Countries

USPS First Class

$10.00+

5-10 Business Days

Taxes & Duties

Customs authorities require that we state the value of your order directly on your package(s).
All applicable customs, import duties, fees, taxes, and any other charges are the customer’s responsibility (even if you refuse any shipments upon delivery).
 

Currency Conversions

While you can choose your local currency through the Currency Selector at the top of our website, all items are priced and charged in US dollars at checkout.
The bank that has issued your credit card determines the exact exchange rate that you will be charged, but it should match closely with the current rate.
Tuner Cult is not responsible for any price differences determined by your bank.